Training and Marketing Resources
You can use this page to explore and learn from the many quality training and marketing resources that have been developed by libraries across New Zealand and internationally.
If you are looking for training support in your library then check out the EPIC LIANZA Training Intiative or visit EPIC News for any upcoming Vendor training.
If you have any tutorials or documentation that you would like to share with EPIC libraries email epic@epic.org.nz we'd love to hear from you.
Training Templates and Documentation
General Search Guides and Information Literacy Tutorials
Product Based Tutorials and HelpSheets
Marketing and Promoting your Resources
Training Templates and Documentation
The EPIC Training Coordinator has developed some handy one page guides to a range of the EPIC databases:Australia-NZ Reference Centre Visual Guide (PPT 517 KB)
MasterFile Premier Visual Guide(PPT 531 KB)
Books & Authors Visual Guide(PPT 1.1 MB)
Oxford Art Online (Grove Art) (PPT 786 KB)
Oxford Music Online (Grove Music) (PPT 661 KB)
Proquest Science Journals (PPT 190 KB)
New Zealand Index (PPT 191 KB)
General Onefile (previously InfoTrac Onefile) (PPT 261 KB)
Health & Wellness Resource Center (PPT 413 KB)
History Resource Center (PPT 508 KB)
Biography Resource Center (PPT 345 KB)
Student Resource Center/Discovering Collection (PPT 395 KB)
Opposing Viewpoints Resource Center (PPT 390 KB)
Encyclopedia Britannica Online (PPT 308 KB)
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General Search Guides and Information Literacy Tutorials
New Zealand Libraries
Auckland City Libraries' Information Literacy Guide has used the Big6™ as the basis of a tutorial that takes users through the research process. They've used examples from NCEA Achievement standards through out. Also check out their Search Quizzes - test your own skills!
Christchurch City Libraries' has some short and easy to understand Database Search Tips. Their Mousercise tutorial is great for those new to computers and wanting practice using a mouse.
Palmerston North City Library has a useful general guide to electronic resources with notes on their advantages.
University of Canterbury Library's Tutorials include doing research and searching e-resources such as databases .
Victoria University of Wellington Library's Online Tutorial - Using Library Research Tools is another example of an information literacy tutorial that includes a Searching Databases module.
Wise - Waikato Information Skills Education from the University of Waikato Library offers self-paced interactive tutorials on search strategies, evaluating sources, internet searching and more.
International
Intute provide a series of subject based tutorials on online resources for tertiary students including their popular Internet Detective .
Stephanie Gerding maintains a page of links to online library tutorials and training resources.
Ohio Reference Excellence (ORE) was developed by the Ohio Library Council to "improve the quality of reference service." It includes guides to evaluation and search strategies.
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Product Based Tutorials and Helpsheets
EBSCO has a range of online tutorials (require Macromedia Flash) useful for EBSCO admin and a general introduction to EBSCO resources. Guides to use of Australia/NZ Reference Centre and MasterFile Premier can be accessed from the Help links on the database toolbars. You can also search their Knowledge Base if you have any specific questions.
Gale provides a range of online tutorials, fact sheets and guides for their products:
Biography Resource Center
Business & Industry, Business & Management and Tablebase Navigation Guide (PDF)
Contemporary Womens' Issues Navigation Guide (PDF)
Discovering Collection
General Onefile (formerly InfoTrac)
Health and Wellness Resource Center
History Resource Center-World
Literature Resource Center
Opposing Viewpoints Resource Center
Student Resource Center
What do I read next? (PDF)
The Gale Technical & Training Resources may be useful on other training and support issues.
The EPIC Oxford University Press FAQ has loads has information about the products including fact sheets, help pages and training and marketing materials.
ProQuest Training includes resources for ProQuest Science Journals such as a general User Guide (PDF) Search Examples and Search Tips (near bottom of page). A Proquest Science Journals training powerpoint provides an overview and presentation of advanced features.
Encyclopaedia Britannica has structured training programmes . See also their New Zealand site for links to fact sheets and other information.
Knowledge Basket provides a basic help page for New Zealand Index .
And remember all the databases have ‘help’ files accessible from their home pages.
Marketing Your Resources
The EPIC Guide to getting the best out of your EPIC e-resources (282 Kb PDF) covers a range of issues influencing uptake of resources. Digital templates of EPIC promotional material are also available.
Proquest has developed a Library Advocacy resource that includes an excellent 'Marketing Toolkit applicable to any online resource.
EBSCO has a Customer Success Center that includes marketing tools and useful examples of ‘success stories’ for different sectors.
Gale has a Market your Library page that includes downloadable bookmarks, posters and advice.
The ORE Marketing tutorial was developed by the Ohio Library Council to introduce public library staff to the process of preparing a marketing plan. This tutorial provides the foundation skills for any library wanting to market itself better.
Warren Cheetham's 2005 LIANZA Conference paper Thuringowa - A small public library answers the challenge provides some useful advice on innovative, low cost promotion.
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